Enabling you to identify and mitigate the intrinsic risk in your operations, supply chains and business processes.
Evaluating how your products and services meet and exceed quality, safety, sustainability and performance standards.
Validating the specifications, value and safety of your raw materials, products and assets.
All inspection data management Aware products come with a Maintenance and Support Program. While participating in the program, a customer can expect to receive any and all new product releases, enhancements and problem resolutions.
Customer support is an important component of this program and is there to answer questions and assist in problem determination. This program is automatically included for the first year after purchase, and can be renewed annually thereafter.
Technical support for your Inspection Management Software:
Phone support is available from 8:00 AM to 6:00 PM Pacific Time. Call 408.350.7020 and select option 2 for Aware support. You can also e-mail Aware support at firstname.lastname@example.org
Response Commitments Issues will be assigned one of three categories of response, based on the nature of the issue and your requested response time.
Recognizing the special requirements of your applications, we provide a number of strategic Total Quality Assurance services and response commitments exclusively to you.
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