Sustainability for Investors
Bringing Quality, Safety and Sustainability to Life
Intertek has been a force for good for over 130 years, bringing quality, safety and sustainability to life with a pioneering spirit. Indeed, we believe that we are born to make the world ever better.
PURPOSE-LED ORGANISATION
- Force for Good for over 130 years
- Bringing Quality, Safety and Sustainability to Life is our purpose
- Sustainability central to everything we do
- Tremendous community support
- Local team empowerment and accountability
LOWER CO2 EMISSIONS
- Targeting Net Zero emissions by 2050
- Yearly management incentive
- Continuous progress on carbon intensity reductions
- Carbon intensity scorecard for every operation
- Joining the UN Race to Zero campaign
BEYOND NET ZERO TARGETS
- 6,000 NPS interviews per month
- Women in senior management 30% by 2025
- Total Recordable Incidents < 0.5 per 200,000 hours worked
- Compliance training attendance 100%
- Voluntary permanent turnover rate < 15%
- Group Engagement Index 90%
Supporting our clients to achieve their sustainability targets
We are deeply committed to supporting our customers, having a positive impact on our people and communities, minimising our environmental impacts, operating with integrity by doing business the right way, and pursuing our socially responsible activities through living our strong values every day, everywhere.
We work with many of the world's largest multinational corporations and best-known brands to improve the social, ethical and environmental consequences of their products, services and supply chains.
Non-financial Highlights
We measure our success by tracking both non-financial key performance indicators that reflect our strategic priorities.
HEALTH & SAFETY
Total Recordable Incident Rate (‘TRIR’)1
0.51 (2020: 0.40)Target: TRIR below 0.5 per 200,000 hours worked
CUSTOMER SATISFACTION
Average number of NPS interview per month
6,000 (2020: 6,000)Target: At least 6,000 NPS interviews per month.
EMPLOYEES
Voluntary permanent employee turnover rate
13% (2020: 8.7%)Target: <15%
ATIC engagement index score
79.9% (2020: 89%)Target: 90%
ENVIRONMENT
Operational emissions intensity ratio CO2 per employee2 (market-based)
4.35 (2020: 4.34)Target: Recognising the importance of bold ambitions, we are setting targets to improve environmental performance across our operations, and to clearly demonstrate our commitment we are aligning our business with the most ambitious aim of the Paris Agreement, to limit global temperature rise to 1.5°C above pre-industrial levels and reach net zero by 2050.
DIVERSITY & INCLUSION
Percentage of women in senior management roles
23% (2020: 23.3%)Target: 30% by 2025
COMPLIANCE TRAINING
Completion of annual compliance training by eligible employees
94% (2020: 96%)Target: 100% of eligible employees
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TRIR per 200,000 hours worked
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CO2te per employee based on average employees over the reporting period
To find out more about our Non-Financial KPI’s and why we measure them see the Intertek 2021 Annual Report
Memberships and programmes
We are a member of the ‘Get Nature Positive’ campaign
We are a participant in the LEAF (Lower Emissions by Accelerating Forest Finance) Coalition
We have joined the Business Ambition for 1.5°C campaign and have committed to set science-based emissions reduction targets across the entire value chain, that are consistent with keeping global warming to 1.5°C above pre-industrial levels
Through our vast reach across our 400,000 customers and the industries which they occupy, our services help contribute to progress across all of the UN Sustainable Development Goals.
Member of the Valuable 500
We are an accredited Living Wage Employer in the UK
ESG Credentials
We actively participate in a range of global ESG ratings, indices and frameworks to benchmark our approach against best practice and emerging sustainability challenges.
In 2021, Intertek received a rating of 'AAA' in the MSCI ESG Ratings assessment 1
We were included in the FTSE4Good Index for the fifth year running
Intertek are rated 'Prime', fulfilling ISS ESG’s demanding requirements regarding sustainability performance in our sector2
In February 2021, Intertek was rated by Sustainalytics3
Intertek participates annually in CDP’s Climate Change Programme
Assurance in Action Podcast
Listen to Assurance in Action, Intertek’s podcast for organisations looking to create a more sustainable future.2022 SUSTAINABILITY REPORT
Read more about Sustainability at Intertek and the progress we have made in 2022.
Download the report (PDF)
Science-based Customer Excellence
Annual Report 2022:Read more on our strategy, our business lines, how we have performed, and how we govern our business.