Risk Management Services for Consumer Goods
Product risk and human behavior are, in fact, predictable. Intertek provides clients with the power to make decisions based on the most accurate and complete assessment of risk.
By assessing, identifying, and predicting potential hazards at the concept stage, Intertek enables your company to encourage innovation, increase speed to market and reduce cost of product.
Using highly skilled industry-focused safety engineers, scientists, and research specialists, Intertek provides you strategic solutions and tactical resolutions such as:
Injury/Fatality/Recall
Data
Analyzing millions of data records,
Intertek thoroughly examines prior customer complaints, recalls, injuries and
fatalities related to products similar to your own. In order to prevent
repeating the flaws of past, understanding exactly what products and their
particular features caused complications is key.
Foreseeable
Use
Intertek’s human development
specialists can conduct foreseeable use assessments and observational studies
to determine how people, including children and the elderly, will use your
product in not only intended but also reasonably foreseeable ways.
Human
Factors
Human
factors analysis is the study of the interaction between consumers and products.
A human factors assessment identifies how the characteristics of a consumer
product may pose a hazard for end users. These identifiable physical
hazards include suffocation, airway obstruction, choking,
magnet/button-cell battery release, strangulation, eye impact and burn injury.
Consumer
Product Safety Training
Intertek works with product safety
experts and international safety attorneys to offer customized training courses
to minimize safety hazards across your supply chain.
Workshops
/ External Expert Consultation
Intertek
has established an extensive network of experts available to offer extensive consultation
regarding the design of your product, potential design
hazards detected and more.
Specialized
Product Evaluation
Developing a one-of-a-kind product?
Intertek can develop test methods and custom-tailored test fixtures to
accurately assess your unique product. We also have a variety of tools that can
help aid in assessment. One example is using a thermal camera to identify the
temperature distribution your product can generate over time in order to
determine if it could potentially cause burns to the consumer.
Safety Process Development
The severity level of a hazard can
actually be reduced significantly by tweaking the design of the product.
Intertek safety engineers can guide you every step of the process – from
concept to distribution – to recommend safer designs both you and your consumer
can rely on.
Quality Engineering
Intertek’s comprehensive quality
assurance services encompass the full manufacturing cycle spectrum using
advanced statistical and quality tools, including Failure Mode and Effects
Analysis (FMEA) and Advanced Product Quality Planning (APQP). With these tools,
we can ensure that all critical processes in your system are effectively
measured and continually improved.
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